Nepal Base Camp Treks Pvt. Ltd. is a Government-registered trekking company committed to providing the best and safest services. We take privacy matters very seriously. Therefore, we ensure that your private information is secure.
You entrust us with your personal and sensitive information when you use our websites and services. We urge you to read this privacy policy to understand how we collect, use, and secure this data. This policy applies to our website, services, marketing campaigns, and sales. It will help you decide whether to use our services or not.
If you have concerns or inquiries, contact us at info@nepalbasecamptreks.com. However, if you disagree with the terms of our privacy policy, please discontinue using our site and services.
Personal Information
As mentioned before, we collect personal information when you use our websites or services. This information includes your name, address, contact number, credentials, images, payment information, and other data.
We collect your information when you register for our e-mail newsletters, request information, book our packages, or contact us. It will depend on the nature of your interaction and will be a voluntary decision.
Please understand that we only collect what you provide us. You can also visit our site without revealing any personal information. However, if you are to provide the details, you must give us accurate and complete information and notify us if information changes.
Automatic Information Collection and Cookies
We automatically collect anonymous information other than personal information when you visit our site’s services. This information includes your IP address, browser type, device types, location, language preferences, pages viewed, etc. It will not have any association with your identity.
We also collect information through cookies. We set several cookies when you log in to our site, leave a comment, edit, or publish an article. We use them for analytics and marketing purposes. So you do not have to worry about persistent cookies.
Embedded content from other websites
Our site may contain various embedded content from other websites, such as images, links, and videos. These contents act as if you have visited their site and may collect your information, use third-party tracking, use cookies, or monitor your interaction if you have previously logged into their website.
When clicking on embedded content, these may take you to other websites. We highly encourage you to read their privacy policies, which may differ from those of our [Company Name].
Use of Personal Information
Nepal Base Camp Treks Pvt. Ltd. strictly uses your personal information for business purposes, including providing our services, providing information on your request, and complying with legal obligations. We will not use your sensitive information without first asking for your consent.
We may use your data to send administrative information such as products, services, policy changes, or new information. Similarly, we use them to manage order requests, services, payments, returns, or service exchanges, providing feedback and inquiries, etc.
We may also use your details for data analysis, research the effectiveness of our marketing strategies, and identify trends. Your information helps us evaluate our products and services and improve our shortcomings.
Information Sharing
We will only use your personal information with your consent. It will be purely for business interests, such as providing you with services or fulfilling business obligations. We may also have to use it to fulfill the terms and conditions of our contract or for legal compliance purposes.
We do not trade, sell, or share any details with third parties for their promotional purposes. However, with your consent, we may share your information with a third-party service provider. We may share your data with the third-party service provider to perform services on our behalf or for advertising purposes.
Please note that we may have to disclose your data for investigation purposes. It may include potential terms and conditions violations, suspicion of fraud and illegal activities, potential safety threats, etc.
Information retention duration
We only retain your information as long as necessary to fulfill our obligations as stated in the terms or for legal obligations. However, if you leave a comment on our site, the retention duration can be indefinite. If you register and log in to our site, we will store the information you provide for the user profile. You can edit such details at any time as you prefer. Our web administrator can also see and edit the information.
Data Security
Nepal Base Camp Treks Pvt. Ltd. stores your personally identifiable and sensitive information on secure servers that are inaccessible to the public. We implement systematic and technical security measures to protect your data. You must be of legal age (18 or above) or the minor’s parents to use our services. Also, we do not store your credit card details in our database during booking or payment.
Although we provide adequate data security, it is not 100% risk-free. The transmission of information is at your risk. Thus, we suggest you access the service in a secure environment.
Privacy Rights
You can export your personal data if you have an account on our site. You can edit, delete, or add information as you prefer. Similarly, you can request that we remove any personal data we have about you, and you have the right to withdraw your consent.
We may have to hold data for legal, security, and administrative purposes. Most browsers accept cookies by default, which you can remove or reject. However, it can affect certain features of our sites. Privacy rights in regions like the European Economic Area can be more flexible and accessible.
Nepal Base Camp Treks Pvt. Ltd. operates under the Data Protection Law of Nepal and its principles.
Policy Updates
Nepal Base Camp Treks Pvt. Ltd. regularly updates its policy to meet legal guidelines. We will update the new version as soon as the changes become effective. Since the laws are susceptible to changes, we suggest you keep yourself updated with the privacy policy frequently. You can review or verify the policy updates by contacting us directly.
Contact Information
If you have further inquiries about our policy, you can contact us or visit our office. The address and contact info are as follows:
Nepal Base Camp Treks Pvt. Ltd.
Ropeway Sadak, Sohrakhutte Nayabazar,Kathmandu, Nepal
+977-9851111874
info@nepalbasecamptreks.com
